Practical Information

Good to know: Practical information to know about Medistri.

Office Hours

Monday to Friday:
8h00 to 12h00.
13h30 to 17h00.

Shipping Hours

Monday to Friday:
7h30 to 12h00.
13h00 to 17h00.

Urgent requests

Urgent request can also be performed outside business hours. In that case, please contact us in advance.

Yearly schedule and conditions

Closing schedule

Canton Fribourg holidays
New Year
Good Friday
Ascension Day
Corpus Christi
National Day
Assomption
All Saint’s Day
Immaculate Conception
Christmas

Closing schedule

Canton Fribourg holidays
New Year
Good Friday
Ascension Day
Corpus Christi
National Day
Assomption
All Saint’s Day
Immaculate Conception
Christmas

End of year conditions

EO Sterilisation & Treatment
  • Standard orders : Goods delivered to Medistri after the 9th of December 2022, 5pm (CET), can be picked-up in 2023.
  • Express orders: Goods delivered to Medistri between the 9th and the 16th of December 2022 before 5pm (CET) can be picked-up in 2022.
  • SuperExpress orders: Goods delivered to Medistri after the 16th of December 2022 can be picked-up in 2022 (Please contact our customer service team for more information customerservice@medistri.swiss).
Steam Sterilisation & Treatment
  • Standard orders : Goods delivered to Medistri after the 9th of December 2022, 5pm (CET), can be picked-up in 2023.
  • Express orders: Goods delivered to Medistri between the 9th and the 16th of December 2022 before 5pm (CET) can be picked-up in 2022.
  • SuperExpress orders: Goods delivered to Medistri after the 16th of December 2022 can be picked-up in 2022 (Please contact our customer service team for more information customerservice@medistri.swiss).
Laboratory Services
  • Standard Orders, Sterility Testing (14 Incubation Days Required): Goods delivered to Medistri after the 9th of December 2022, 5pm (CET), can be analysed in 2023.
  • Express orders: Goods delivered to Medistri between the 9th and the 16th of December 2022 before 5pm (CET) can be analysed in 2022.
  • SuperExpress OrdersContact our customer service team for more information customerservice@medistri.swiss.

 

Medistri's General Terms and Conditions.  ➝

Medistri's General Terms and Conditions (Purchasing).  ➝